The above is a Faulty rolling door from Scotty Doors (scottydoor.com)
Yesterday, we were in a 1 year and 5 months old(almost brand new) unit at Mt Wellington to check the function of the facilities in that unit. While we checked the rolling door function, we pressed the button UP, the rolling door went down, and pressed STOP, and pressed the button DOWN, the rolling door went up, What a horrible experience. Then we called the rolling door maker/installer Scotty Doors at around 4pm, they had passed our call to its manager and after a while, they called back and said that the rolling door has been expired for Warranty after 12 months, then the manager asked us the address etc., and said that they need us to pay them around $1400+GST for sending a technician here, etc. We did not accept his offer because the door seemed to be wrong in their setup. We have not done anything to damage the door itself. Hence we called two experienced technicians whom I have known well to come to fix the rolling door. They have found a few issues. such as tracks are not very even in gaps, the motor has not set well for the rolling door travel limit switch. The big issue was the installer/supplier from Scotty Doors had not set the track limit switch with up limit and down limit. The rolling door maker Scotty Doors seemed to us they made very low quality rolling doors and their installers were not professional in their work. Most important, the technician who installed our rolling door forgot to set the track limit switch, that caused the trouble.
If you are using Scotty Rolling doors, you must be very careful since their doors have issues in NZ safety news. You can read the following link: https://www.worksafe.govt.nz/about-us/news-and-media/deadly-roller-door-collapse-was-preventable/
Do you have a specific issue with your roll-up/rolling door that you’d like more detailed advice on?
If you have rolling door issues, please call 0210671618, we will arrange experienced technician to fix for you.
Again, please check your rolling doors, if your rolling doors are from Scotty Doors, you must be very careful.
In the WorkSafe News and Media 26 Aug 2024, it disclosed that “The installer, Scotty Doors Limited, failed to ensure that the appropriate type of fastener was used to secure the roller grille door. More consideration should have been given to the type and length of screw being used, given the presence of the plywood. The length of the screws at one end of the roller door failed to comply with the Building Code, due to the thinness of the plywood.
“Installation is core business for Scotty Doors, and it should have identified that the roller grille door was not installed safely or in compliance with the Building Code,” says WorkSafe’s area investigation manager, Steve Kelly.
A registration form signed on behalf of Scotty Doors noted that the roller had been installed in the church lounge and that checks had been completed, including that the door was attached to a solid fixing.
“This case is a stark example of how serious the consequences of poor workmanship can be. If you contribute to unsafe work you will be held to account. Businesses have a responsibility to consider the health and safety of the people who will ultimately be reliant on their product when installing, building, or commissioning structures for use at work,” says Steve Kelly.
The company was prosecuted under the Health and Safety in Employment Act 1992, the legislation in place at the time of the March 2009 installation. A similar failure occurring today would be subject to much tougher penalties under the Health and Safety at Work Act 2015.
Read how the Building Code applies to commercial and industrial roller doors
Background:
- Scotty Doors Limited was sentenced at Waitakere District Court on 19 August 2024.
- A fine of $41,250 was imposed, and reparations of $162,000 ordered
- Scotty Doors was charged under sections Sections 18A(3) and 50(1)(a) of the Health and Safety in Employment Act 1992
- Being a person who supplied plant, namely a powered roller grille door, to another person to be used in a place of work, who agreed to install the plant, having a duty to take all practicable steps to install the plant so that it was safe for its intended use for workers, including Helen Verry, did fail to comply with that duty.
- The maximum penalty is a fine not exceeding $250,000.”
